Post written by Joyce Lee   Social Media, Google and the Internet ARE Medical Therapy.   I have to thank my colleague @SusannahFox for alerting me to this on my Twitter stream. It was a link to a Washington Post article about about a campaign to get people...

    Post written by Casey Quinlan   It’s been a fun week here in Mighty Casey Media Land. We kicked off the week a little early (on Sunday) – the 411 on that is available here, and some of the social exhaust is available...

    Post written by Susan Mazer   I have been writing about hospital noise for many years. And, I am convinced that much of the conversation and rationale behind reducing noise is wrong. I say that because when we talk about noise as...

    Post written by Andy DeLao   Patient experience. It what's in. It's what's vogue. It's all the rage. There is a not a day that one cannot open a paper, a medical journal, Twitter, FaceBook, email, or a conference brochure and not see something...

    Post written by Andy DeLao   Last Thursday night I had the privilege of catching up with my friend and colleague Mike (@uscaspecialist) in Chicago. In the conversation we ended up on the topic of EHR/EMR and meaningful use. We were discussing the...

    Post writen by Susan Mazer, Ph.D.   In the beginning, humans made up stories to explain the mystery of life. And, while we may call it mythology, whatever we have come to believe is more about the story than about scientific study. The patient...

      Post written by Linda Stotsky   *Editor's Note: The mission of the Center for Innovation is to transform the delivery and experience of health and health care. This article is poignant on what drives us to innovate in health care.   Twenty-five states didn't...

    Post by Susan Mazer   While I have written about patient safety many times, I don’t feel that I have nailed the case for “safety collectivism” — the idea that keeping everyone safe starts by taking care of one. Current safety regulations almost...

  Your Environment, Your Health   When the snow starts melting and temperatures turn above freezing here in Minnesota, everyone becomes happier. There's an almost tangible change in everyone's attitude that is powerful. If the changing of the season can have this profound effect on people's well-being, how much of an effect can the environment of a clinical setting have on someone's recovery? This very question was the impetus for what Transform Presenter Susan Mazer, Ph.D., took to create the C.A.R.E. Channel and her Healing Healthcare Systems business. For Dr. Mazer, the environment of the patient's room is critical to not only patient recovery, but also the clinical staff's well-being. In her own personal experience it became evident how the noises around the hospital, the lack of windows and layout of her room all affected her and the staff as they interacted. We connected with Dr. Mazer on Skype to talk with her more about the Patient Experience, and how creating an environment that helped establish a human connection to the patient is beneficial to everyone. Listen to the full conversation after the break!

  Guest Blog Post by 2013 Transform Presenter, Susan Mazer   I keep coming back to the patient experience as being elusive, difficult to nail down, and more difficult to actually make happen and control. Added to that is the role of the...