Lorna Ross, Director of Design at the Center for Innovation at Mayo Clinic, discusses how design can be used as an agent for change in complex systems such as health care at the Service Design Network in Sweden.   She showcases projects...

  Ross, Director of Design at Mayo Clinic Center for Innovation spoke at Fjord Kitchen Madrid "Glimpse into the Future of Health" in January of this year.  Ross opened up the doors of Mayo Clinic, one of the world’s most respected medical...

http://youtu.be/AJFfvic_UsQ   Failure is something that we should never fear, and in fact, it is something we can learn from. Innovation means trying new things and processes, and not always being a success. Lorna Ross, Director of Design at the Center for...

BTM Radio Show with Lorna Ross    

Director of Design here at the Center for Innovation, Lorna Ross, joined Behind the Mind radio show recently to talk design, design research and innovation with a focused on health and health care. Here at the Center for Innovation, Lorna Ross holds a strategic leadership position directing the discovery and implementation of transformative, user-centric care models for the institution.