The Mayo Clinic Transform symposium is a multidisciplinary conference for thought-provoking, inspiring ideas hosted by the Mayo Clinic Center for Innovation and takes place Sept. 7–9. View the entire schedule of renowned speakers on the Transform website. If you can’t be...

WellnessNavigators_BlogPost   Guest Post Written By: Katie Nelson In 2012, the Mayo Clinic Center for Innovation initiated the Wellness Navigators program at the Mayo Family Clinic in Kasson, MN. Wellness Navigators is a clinic-embedded service, consist of volunteers who help connect patients with resources, in order to address social determinants of health. With preparations underway for a shift towards enhancing the patient experience and reducing the per capita cost of care, the Wellness Navigators service helps achieve both of these goals. Social determinants of health have a significant influence on the development of medical conditions, and a person’s overall well being. These social determinants can include key aspects of a person’s living situation, their economic situation, work circumstances or their lifestyle in general. Often times, patients medical issues are affected by one or more other social factors. So, this is where the Wellness Navigators come in. These outside needs can be better addressed by embedding the Wellness Navigator volunteers into the clinical setting.

Stepping off the plane into Singapore is like stepping into a new-era showcase of architecture, product, and service design. It’s closer to the feeling of being 14 years into the future rather than only 14 hours. Dig a little deeper and...

Recently, I spent a few hours with a neurologist and a neurology RN in a quiet room making 15 minute phone calls to patients.  These patients were scheduled to be seen at the clinic a few weeks later.  We were...

As I traverse between being present to a sort of third person on-looker of myself, I catch myself repeating certain stories over and over– choice stories (most likely quirky or humorous, and/or maybe embarrassing) that I always tell people. Sometimes...

After a six-month long research and design project around behavior change, my design partner, Marnie Meylor, and I decided to present our work through an exhibition rather than a traditional Power Point. Our exhibition entitled, “What If’s, Aha’s and Now...