Post Written By Guest Blogger, Andy DeLaO For years healthcare has been about the box, the medical complex, the hospital. In order to deliver the best possible care to their communities, healthcare organizations have taken great effort to acquire expertise and...

Post Written By Guest Blogger, Susan E. Mazer I read this statement on a mug recently and wondered if I was confused or believed what I read. How many Google searches have I done about any particular disease, drug, symptom? So many. Then, I thought about...

Post Written By Steph Habif Author’s Note: A shortened version of this post was published on the Rock Health blog this week. Thank you to my co-author, Glennis Coursey for working on this article.  Meet Mary. She recently decided she wants to get healthy and lose...

Post Written By Pivot Design Group Think of service design as your experience in preparing for and watching a movie. Everything from the hype around the movie trailer, booking tickets in advance, reading box office reviews, seeing the latest tabloid buzz about...

Post Written By Steph Habif When the Affordable Care Act first rolled out, I wrote about the spike in emergency room visits. Omabacare, as a policy, is designed to do the exact opposite – lower unnecessary ER visits by providing more people with healthcare coverage....

Post Written By Cancer Geek Tuesday I had the opportunity to join the conversation with my fellow colleagues at #HCLDR. The topic was on: Speed in Healthcare, Do We Really Need It Now. (click for original post) I really enjoyed the dialogue...

Post Written By Pivot Design Pivot Prototypes is a video series that explores the “what if’s” of our world. The seed of each idea comes from a conversation that starts with “What if…” and ends with “Wouldn’t it be great if…” We...