Speeding Up Impact with the Mayo Clinic Think Big Challenge and Care at Hand

Thirty-seven million people are discharged from hospitals each year. Imagine being one of those people that are 73 years old, exhausted from the recent hospital admission, scared about how you're going to pay for your hospital bills, embarrassed to ask your children for help, and fearing if the next admission is your last. Too many people are physically, emotionally, and psychologically suffering from avoidable admissions for innovation to happen inefficiently. That's why catalysts like the Mayo Clinic Think Big challenge are so crucial to the innovation ecosystem.

Winning the Mayo Clinic Think Big Challenge has been an important catalyst for Care at Hand as reflected by our doubling customer base in the last 9 months. Part of that growth comes from the great synergy between the publicity from winning the challenge and the maturation of our distribution channels. One of our biggest distribution partners, Public Consulting Group, has been using Care at Hand to differentiate itself from the competition by complementing its administrative services as a fiscal intermediary with our technology’s ability to support risk prediction and population health management. We have a pipeline of five distribution partners in the home health care and hospital space that we’re excited to announce in the coming quarter. We welcome other solution providers that would like to expand their offering to non-medical staff.

To keep up with growing demand, we streamlined the education of interested organizations with the launch of our new website on Jan 17th.

In addition to boosting our customer growth, winning the Think Big Challenge has increased the recognition for our research. Notably, we recently published a research study in the AHIMA perspectives journal which showed the derivation and validation of our risk-prediction models. The study had some exciting findings including:

  • Non-medical workers using Care at Hand could be used to predict hospitalizations out to 120 days
  • Hospitalization risk factors aren’t just limited to medical causes, but rather 38% of elevated risk episodes included upstream health determinants
  • Nurses are required to adequately address elevated risk alerts, but nurses don’t have to be on the frontline of care and can instead be in a supervisory role


Another big study that has gained distribution through the Mayo-Avia network has been a paper published in Annals of Long Term Care which provided a prescription for how non-medical workers can be more optimally incorporated into bundled payment delivery models. We’re also excited to announce in the coming month that one of our research collaborators has been funded to do a randomized-controlled trial of our technology in a Medicaid population. This study will be a seminal exploration of healthcare delivery innovation for some of the most vulnerable populations.

Any researchers interested in joining the growing community of academics exploring innovative applications and implications of Care at Hand, please see our research page for more details and to view existing research partners.

In the coming months, we’re staffing up to serve our growing customer base and welcome supporters like Mayo Clinic and Avia that can help fuel our growth further.


Dr. Andrey Ostrovksy is the CEO and co-founder of Care at Hand. He can be reached at info [at] careathand [dot] com.

Dr. Andrey Ostrovksy is the CEO and co-founder of Care at Hand. He can be reached at info [at] careathand [dot] com.