Tag Archives: Research

Defining Innovation


Share/Bookmark Innovation is a process, the means to an end goal. That end goal is defined differently by various fields, organizations and individuals. Creating something that is innovative can imply higher productivity, streamlined efficiency, or competitive edge. Social Innovation, however aims … Continue reading

By CSMMayo | Posted in Insights | Tagged , , , , , , , , , | Comments (3)

Curiosity


Share/BookmarkDo you know what killed the cat? It certainly wasn’t curiosity. Curiosity is a necessary means of achieving insights and key learnings, as it applies to research. But that doesn’t mean it should be limited to research settings. I recently … Continue reading

By CSMMayo | Posted in Insights | Tagged , , , , , | Comments (2)

Off the Seat, Up and About!


Share/BookmarkAfter a six-month long research and design project around behavior change, my design partner, Marnie Meylor, and I decided to present our work through an exhibition rather than a traditional Power Point. Our exhibition entitled, “What If’s, Aha’s and Now … Continue reading

By Caroline Lu | Posted in Design, Experience, Insights | Tagged , , , , , , , , , , , , , , , , , | Comments (6)

Retail Immersion: Designing accessible retail environments.


Share/BookmarkOne of my first experiences immersing myself in user research was during a college course, when I spent a day in a wheelchair in an effort to understand issues of accessibility.  At the shopping mall the narrow aisles and high … Continue reading

By Emily Friedman | Posted in Experience, Insights | Tagged , , , , , , , , | Comments (9)

Work Imitating Life


Share/BookmarkSomewhere between becoming an adult, being an adult and thinking that I am an adult, creativity was put to the wayside. Though I am a designer, and while I’ve been regarded as an artist or a creative or “different” (whatever … Continue reading

By Caroline Lu | Posted in Insights | Tagged , , , , , , , | Comments (4)

Fact Checking: Part 2


Share/BookmarkOkay. Here we go. I started by searching “third leading cause of death in america.” One of the first websites that returned was The Healthy Skeptic. It references an article called “Is US Health Really the Best in the World?” … Continue reading

By maggie breslin | Posted in Insights | Tagged , , , , | Comments (10)

Fact Checking


Share/BookmarkThe most retweeted statistic from Transform 2010 (watch the videos!) was this one. “Receiving healthcare is the third leading cause of death in America.” The statistic was part of a presentation by Jill Morin and Jim Rasche from Kahler Slater Experience Design. … Continue reading

By maggie breslin | Posted in Innovation | Tagged , , , , | Comments (9)

The Value of Making and Thinking


Share/BookmarkI love to make things with my hands. And while I’ve made many things that were irrelevant, tangential or just plain ugly, the act of creating helps me sort through ideas and tease out what works and what doesn’t. In … Continue reading

By Caroline Lu | Posted in Innovation, Insights | Tagged , , , , , , | Comments (4)

Exhibit A


Share/Bookmark Last September I spoke at our Transform Symposium about the power of conversation. In that talk, I mentioned that there was a significant amount of research out there to support my thesis that a healthcare delivery system focused on fostering good … Continue reading

By maggie breslin | Posted in Innovation | Tagged , , , , , , , , , | Comments (11)

The Bus Stop


Share/BookmarkA colleague shared this radio story, The Bus Stop, a podcast from WNYC’s RadioLab, as part of some research we were doing into the experience of living with Alzheimer’s.  I was struck by the imaginative shift in the goal of the design. … Continue reading

By maggie breslin | Posted in Innovation | Tagged , , , , , , , | Comments (8)