Tag Archives: Ethnographic

Retail Immersion: Designing accessible retail environments.


Share/Bookmark One of my first experiences immersing myself in user research was during a college course, when I spent a day in a wheelchair in an effort to understand issues of accessibility.  At the shopping mall the narrow aisles and … Continue reading

By Emily Friedman | Posted in Experience, Insights | Tagged , , , , , , , , | Comments (9)