Tag Archives: Design

Experimenting with Flying Cars


Share/Bookmark Recently, I spent a few hours with a neurologist and a neurology RN in a quiet room making 15 minute phone calls to patients.  These patients were scheduled to be seen at the clinic a few weeks later.  We … Continue reading

By Dana Ragouzeos | Posted in Experience, Insights | Tagged , , , , , , , , | Leave a comment

Communication Insights for Large Surgical Departments


Share/Bookmark“A five minute car ride helped us solve our challenge with resident duty hour restrictions.” That is what a transplant surgeon at Mayo Clinic said when we interviewed him about communication within the Department of Surgery. He told us the … Continue reading

By Rose Anderson | Posted in Insights | Tagged , , | Leave a comment

Focusing on Potential: Conversations About Strengths


Share/BookmarkTraditionally, medicine is about treating and diagnosing the disease. Instead, what if we focus on a patient’s potential instead? What if we focus on what the patient is doing right? Might this lead to positive health behavior change? As part … Continue reading

By Caroline Lu | Posted in Insights | Tagged , , , , , , , , | Comments (3)

Exhibit A


Share/Bookmark Last September I spoke at our Transform Symposium about the power of conversation. In that talk, I mentioned that there was a significant amount of research out there to support my thesis that a healthcare delivery system focused on fostering good … Continue reading

By maggie breslin | Posted in Innovation | Tagged , , , , , , , , , | Comments (11)

The Benefits of Existentialism


Share/BookmarkDo you ever read something and it makes you so happy that you want to squeal with delight, but you can’t because you’re at work and squealing with delight is liable to be disruptive in your shared workspace? Well, that … Continue reading

By maggie breslin | Posted in Innovation, Insights | Tagged , , , , , , , | Comments (210)

More is not necessarily better.


Share/BookmarkThe article, First Physical,  from the Archives of Internal Medicine about the President’s physical was passed along to me by Victor Montori. It offers such a fascinating window into the issues facing healthcare delivery reform. I could quote the whole article … Continue reading

By maggie breslin | Posted in Innovation | Tagged , , , , , , , , | Comments (8)

The power of a conversation


Share/BookmarkThis morning I had the opportunity to hear one of our Transform presenters give us a preview of her talk. It absolutely blew me away! She spoke about the power of a conversation — how conversations should be a valued … Continue reading

By Francesca Dickson | Posted in Innovation | Tagged , , , , | Comments (32)