The power of a conversation

This morning I had the opportunity to hear one of our Transform presenters give us a preview of her talk. It absolutely blew me away! She spoke about the power of a conversation -- how conversations should be a valued part of the patient experience, and how people seek out conversation, even when we make it difficult for them to do so.

What is the value of a satisfying conversation in health care? How can we talk to each other in more satisfying ways? The whole Transform Symposium is based on the power of conversations… as innovators, we know how motivating it is to talk and share ideas – to toss around “what ifs’” and “why nots” – and then figure out how to make them happen.

The Center for Innovation has created an amazing opportunity with Transform. As of today, we have 353 registrants from 23 states and 7 countries, just itching to have meaningful conversations with people who share a common goal – to transform the way health care is experienced and delivered.

After this morning, I am more convinced than ever, that this will truly be an event I will never forget.

15 Comments
  • Lisa Beck
    Posted at 22:56h, 22 September

    Thank you for your “always” good and usefulf information.

  • Bearded
    Posted at 23:19h, 29 September

    Yes good post. Conversation is everything. You cannot have any relationships without a good conversation and how are you supposed to meet new people without conversation? Conversational skills have got to be one of the most important things anyone can have.

  • Zac
    Posted at 14:29h, 13 October

    I agree totally. You never know how much a couple of minutes can change a persons outlook which can have all types of benefits.

  • OweEng2
    Posted at 03:31h, 11 December

    Great post, any disagreement can be solved through peaceful conversations. Just a few minutes of understanding each other is all it takes to get to a peaceful resolution.

  • Electric Lions
    Posted at 09:10h, 29 August

    The power of conversation.. intriguing topic! Would love to hear more the applications of it.

  • Pradeep
    Posted at 06:14h, 14 September

    Yes good post. Conversation is everything. You cannot have any relationships without a good conversation and how are you supposed to meet new people without conversation? Conversational skills have got to be one of the most important things anyone can have.

  • HigherPlane
    Posted at 13:54h, 16 September

    I worked in a Continuing Care Retirement Community (CCRC) for many years. The facility included both assisted living and skilled nursing in addition to an independent community. Part of the value of a retirement setting like this was the opportunity it provided – at every level of care – for interaction with others.

    If nothing else, when people came out from their individual living units to eat in the community center, they could engage in conversation with a group of friends. More able residents would serve as volunteers in the Health Care Center, providing much-needed conversation and activity for those who would otherwise have very little. The staff, of course, would try their best, but the need to move on to the next task inevitably reduces the time available for conversation. My wife was the greatest exception to this, for as Community Receptionist she was the main conduit between the residents and management. It seemed that talking to people was her job. Now, in retirement, she misses that interaction terribly, and the residents all miss he, too. She made a tremendous difference to their quality of life.

  • Kathy Walker
    Posted at 22:46h, 22 September

    I was once told by a self-made multimillionaire friend the following: “If you want to change your life, change your conversation!”

    Simple but true. We know that communication is the link between our thoughts and our actions, and therefore the words we share are very powerful.

    I am an advocate for the power of conversation when it comes to life and to health care so this is encouraging to read about the work you’re doing as a group!

  • Picket@gmail.com
    Posted at 14:23h, 13 December

    Some articles are really dry and hard to understand, yours has been very well crafted and informational! Bless you!

  • Motorcycle Fairings
    Posted at 14:09h, 13 January

    I also attribute having a conversation with IQ and acumen.You can only build on it by having a healthy conversation.

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    Posted at 04:15h, 23 March

    Thanks a ton for the post!

  • Oil Prices Northern Ireland
    Posted at 12:45h, 01 April

    The trouble today is that the art of conversation is dying, being replaced with endless text messages from mobile phones. As usual your blog comments are highly entertaining

  • Property Analysis
    Posted at 11:51h, 27 April

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  • Mac Accessories
    Posted at 23:59h, 09 May

    Interesting to revisit this subject. Had studied it in college, then got way too busy in life. Time to dust off the old brain cells and grow my knowledge – again!

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    Posted at 21:43h, 16 June

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