Mayo Clinic Center for Innovation

Transforming the way health care is experienced and delivered

October 30th, 2014 · Leave a Comment

Building A Healthier World

By center_for_innovation

 

Blog post written by Stacie Lewis, Bethel University student and Transform attendee

Mark Bertolini knows how difficult it can be for a patient’s family to navigate the healthcare experience. When his son was diagnosed with a life-threatening illness, he had to rely on his own intuition and talents – from finding a nutritionist and a psychologist to making sure the cafeteria was providing food his son could eat. “It’s a maze,” Bertolini said of the experience. “It shouldn’t be as hard as it is. You should be able to get care wherever you are.”

Looking at the nature of what drives healthcare costs, Bertolini compared the healthcare industry to Tesla’s roadblock in developing an [...]

Click here to view the rest of the post

Tags: Center for Innovation, CFI, Change, collaboration, communication, community, conversations, creativity, decision making, Design, Design Research, experience, Health, Health Care, Healthcare, Healthcare Delivery, Innovation, Mark Bertolini, Mayo Clinic, Speakers, symposium, Transform, Transform symposium, TXFM

October 28th, 2014 · Leave a Comment

Luck as a Long-Term Strategy

By center_for_innovation

Reproducing Luck

 

Post originally published on LinkedIn by Ron Amodeo

 
Luck is not a business strategy because it can't be reproduced, right?
Certain words are a dilemma in business. Luck is one of those words. Luck is what most companies would love to have but few want to pursue. Luck is everywhere in business history -- in stories, myths, case studies, testimonials -- but mysteriously absent in business operations (for who funds a Division of Luck or Chief Luck Officer?). Luck is also missing as a course of study in today's MBA programs, though empirical research clearly shows that "managers [...]

Click here to view the rest of the post

Tags: Center for Innovation, CFI, Change, collaboration, communication, community, conversations, creativity, decision making, Design, Design Research, Design Thinking, experience, Health, Health Care, Healthcare Delivery, Innovation, Luck, Mayo Clinic, Ron Amodeo, Speakers, Strategy, Transform, Transform symposium, TXFM

October 23rd, 2014 · Leave a Comment

Utilizing Technology to Build a Continuum of Care

By Kate Scheffler

 

Each year, Mayo Clinic’s Transform symposium offers a place for healthcare innovators to reimagine and redesign the current challenges facing healthcare. A keynote speaker at this year’s event, Vaughn Kauffman, discusses the impact of consumerism on the healthcare industry and how health insurers play a central role in controlling expenses and improving quality. Principal at PwC’s Health Industries Advisory Services, Kauffman has served a variety of health insurers and providers focused on information technology and business operations. Recently, his work has revolved around examining health care reform and innovation in health care information technology to identify ways to achieve efficiencies across the health care field by improving quality and accountability of care. [...]

Click here to view the rest of the post

Tags: #MCCFI, Center for Innovation, CFI, Change, collaboration, communication, community, conversations, creativity, decision making, Design, Design Research, Design Thinking, Health, Health Care, Healthcare Delivery, Innovation, Mayo Clinic, Speakers, symposium, Transform, Transform symposium, TXFM

October 21st, 2014 · 1 Comment

A Theory on Patient Education

By Matthew Gardner, Mayo Clinic Service Designer

 

Mindinng The GAp

 

I have a nurse friend who was asking around for leads to research about, “what motivates patients to participate in patient education?”

I had already started to form my own view on that, so instead of looking around for leads to articles that I didn’t know existed, I provided my own answer, founded upon conversations that I have had recently, and in the past, but also upon a recent experience I had following up with patients with diabetes who had been given an opportunity to participate in an education pilot, but who had not taken the chance.

So here it is:

In my own experience [...]

Click here to view the rest of the post

Tags: Clinical, Creative, Design Companies, Design for Social, Design School, Design Thinking, Health Care, Health Policy, Innovation, Innovation Consulting, Innovation Management, Innovation Process, Innovation Strategy, Innovation Tools, Innovation Training, Innovative Companies, Innovative Ideas, Innovative New, Innovative Products, Innovative Thinking, Strategic Innovation, Strategic Thinking, Strategy, Thinking Process

October 15th, 2014 · Leave a Comment

Making Health Addictive

By center_for_innovation

 

 
Blog Post Written by Kate Scheffler.

Bringing design thinking to health care, Mayo Clinic’s annual Transform symposium is a dynamic event focused on redesigning the way that health care is experienced and delivered. Leaders from a wide variety of backgrounds both inside and outside the health care industry convene at the conference and share their ideas on transforming the delivery of health care. Speakers discussed topics ranging from new models of health care delivery to challenges concerning the integration of technology into health, engaging and challenging audience members throughout the process.

Dr. Joseph Kvedar, Founder and Director of the Center for Connected Health at Partners Healthcare, [...]

Click here to view the rest of the post

Tags: Clinical, Creative, Design Companies, Design for Social, Design School, Design Thinking, Health Care, Health Policy, Innovation, Innovation Consulting, Innovation Management, Innovation Process, Innovation Strategy, Innovation Tools, Innovation Training, Innovative Companies, Innovative Ideas, Innovative New, Innovative Products, Innovative Thinking, Strategic Innovation, Strategic Thinking, Strategy, Thinking Process

October 14th, 2014 · Leave a Comment

If These Rooms Could Talk

By center_for_innovation

Setting the Stage for the Patient Experience

 

Guest Blog Post by 2013 Transform Presenter, Susan Mazer

 

I keep coming back to the patient experience as being elusive, difficult to nail down, and more difficult to actually make happen and control. Added to that is the role of the physical environment as it informs patients and families about the hospital culture, staff competency; and provides real-time “data” for their prognosis.

So, let’s talk about setting the stage. How do you pre-empt opinions and reactions by anticipating the first impression of everyone who comes into the patient room?

When we set the stage for a romantic [...]

Click here to view the rest of the post

Tags: CARE Network, Center for Innovation, CFI, collaboration, communication, community, conversations, creativity, decision making, Design, Design Research, Design Thinking, Healing Healthcare Systems, Health, Health Care, Healthcare, Healthcare Delivery, Innovation, Mayo Clinic, patient experience, Susan Mazer, symposium, Transform, Transform symposium, TXFM

Load More